Email Marketing and Marketing Automation in Odoo 20

Abstract illustration of an email campaign branching into automated journeys with tracked clicks

Odoo 20 gives Email Marketing click-level tracking, conditional content, dynamic mailing lists, and a template library, while Marketing Automation gains a drag-and-drop workflow builder, event-based triggers, webhooks, and AI-assisted campaign creation. Here is what changed in both apps, drawn from the official release notes and the 20.0 documentation.