Technology, AI & ERP — explained in plain English
Odoo 20 adds a call flow designer to its Phone app, letting businesses build incoming-call routing with extensions, menus, queues, and time- and location-based steps inside the ERP instead of a provider portal. The softphone also gains a floating widget, auto-fill and auto-log, simultaneous calling, and mid-call audio controls.
Odoo 20 lets the browser talk directly to network ePOS printers through Local Network Access, shrinking the IoT box’s role at the counter. This audit guide goes device class by device class — printers, drawers, scanners, scales, displays, terminals — showing what keeps working, what still needs an IoT gateway, and what to replace, starting with Bluetooth printers.
Odoo subcontracting keeps outside work inside the same inventory, costing, and lead-time records as in-house production, across basic, resupply, and dropship models. Odoo 20 adds a subcontracting MO overview with component status, reception valuation from the vendor pricelist when no PO is linked, and component costs in MO cost.
Odoo’s improved duplicate detection flags invoices and bills in two tiers: red for highly likely duplicates that should be corrected, and yellow for possible duplicates to investigate before posting. This guide explains what each colour demands, where duplicates come from, and how to work both warnings into your payment and month-end routines.
POS order-line pricing is computed twice — instantly in the browser and authoritatively on the server. This article maps both sides, from pricelist and fiscal position to tax rounding, and shows how to inject custom pricing logic so the till and the backend never disagree.
Odoo 20 changes the licensing maths for the first time in four years: Standard stays put, Custom rises by roughly 20% from 2027, and a new Light User licence covers self-service staff from EUR 7.90 a month. This guide explains what each plan buys, what no plan includes — notably the IAP credits every AI feature consumes — and how to count your users before renewal.
Odoo 20 lets you assign activities to a role instead of only a person, makes meeting activities more informative, and adds a drag-to-unschedule side panel to calendar views. The Calendar app also gains multiple and shared team calendars, faster Google and Outlook sync, and the Meet with view of colleagues’ calendars.
One database, one product catalogue, and a point of sale configuration per register: Odoo’s multi-location model keeps every store selling from its own stock on shared data. Odoo 20 adds simplified inventory for small sites, multiple printers per POS, multiple currencies at checkout, a restrictive Supervised access level, and cleaner end-of-session accounting for chains.
The Maintenance app turns every stoppage into a tracked request whose duration, work-center blocking, and automatic MTBF and MTTR statistics make downtime measurable instead of anecdotal. Odoo 20 adds dedicated Gantt views for maintenance requests and lets each maintenance team customize its own stages.
Translating a foreign subsidiary’s books at historical, average, and closing rates guarantees an imbalance, and accounting standards park it in equity as the Cumulative Translation Adjustment. Odoo 20 adds an auditable CTA line to the balance sheet, trial balance, and general ledger that balances those discrepancies automatically.
The Bloch sphere turns every pure single-qubit state into a point on a sphere, with theta setting the balance between 0 and 1 and phi encoding relative phase. This guide explains the poles, the equator, gates as rotations, and what the sphere cannot show.
A production upgrade cannot be undone, but Odoo’s upgrade platform will convert a copy of your database into a neutralized Odoo 20 test environment for free. This guide covers the request routes for Online, Odoo.sh, and self-hosted databases, what neutralization disables, and how to test so the rehearsal predicts go-live.
Odoo 20 lets you filter the chatter to show conversations or tracked changes, and emails logged in the chatter now show who was in CC. Underneath, tracking messages are generated on the fly instead of stored — a quiet rebuild with real upgrade implications for custom code.
Every POS order ends with a payment and a receipt, and Odoo 20 refines both: multi-currency checkout, simplified receipts, multiple printers per POS, and automatic session journal entries. This walkthrough covers the payment steps, tips, bill splitting, receipt contents and delivery, and when to issue an invoice instead.
Odoo’s Quality app builds inspection into production and inventory flows through control points that generate checks and alerts that track failures to corrective and preventive action. Odoo 20 adds two targeted changes: quality admins can bypass checks on inventory transfers, and a failure location can be set the moment a check fails.
Odoo 20 replaces account groups with parent accounts as the way charts of accounts are structured, and makes account codes optional. Here is how the old code-prefix system worked, what the explicit parent-child hierarchy changes for reports and migrations, and how to design a clean chart under the new model.