Technology, AI & ERP — explained in plain English
Odoo is a comprehensive suite of open-source business applications for various areas such as sales, accounting, inventory, project management, and more. This tag relates to articles, tutorials, and news about Odoo and its functionality. Learn how to implement, customize and use the various features of Odoo to streamline your business operations. Get insights into the latest updates, trends, and best practices for using Odoo.
Odoo 20 adds 13 industry packages — from beauty parlors and therapy practices to machine rental and vineyards — that pre-build a trade’s apps, data, and workflows into a new database. This article lists all 13 with what Odoo’s release notes say each covers, and where the head start ends.
Loyalty cards, gift cards, and eWallets in Odoo POS all run on one program engine shared with Sales and eCommerce. Odoo 20 adds expiring loyalty points and single-use-per-customer discount codes on top of the long-standing register workflows for earning, redeeming, and selling prepaid balances.
Odoo has no monthly period to flip closed — the close is verification, cut-off, and lock dates, in that order. This walkthrough adapts the official 20.0 closing checklist to a monthly rhythm, covering bank consistency, the reconciliation summary report, suspense and aged-item review, tax checks, and advancing the lock date.
Odoo 20 adds a call flow designer to its Phone app, letting businesses build incoming-call routing with extensions, menus, queues, and time- and location-based steps inside the ERP instead of a provider portal. The softphone also gains a floating widget, auto-fill and auto-log, simultaneous calling, and mid-call audio controls.
Odoo’s improved duplicate detection flags invoices and bills in two tiers: red for highly likely duplicates that should be corrected, and yellow for possible duplicates to investigate before posting. This guide explains what each colour demands, where duplicates come from, and how to work both warnings into your payment and month-end routines.
POS order-line pricing is computed twice — instantly in the browser and authoritatively on the server. This article maps both sides, from pricelist and fiscal position to tax rounding, and shows how to inject custom pricing logic so the till and the backend never disagree.
Odoo 20 lets you assign activities to a role instead of only a person, makes meeting activities more informative, and adds a drag-to-unschedule side panel to calendar views. The Calendar app also gains multiple and shared team calendars, faster Google and Outlook sync, and the Meet with view of colleagues’ calendars.
The Maintenance app turns every stoppage into a tracked request whose duration, work-center blocking, and automatic MTBF and MTTR statistics make downtime measurable instead of anecdotal. Odoo 20 adds dedicated Gantt views for maintenance requests and lets each maintenance team customize its own stages.
Translating a foreign subsidiary’s books at historical, average, and closing rates guarantees an imbalance, and accounting standards park it in equity as the Cumulative Translation Adjustment. Odoo 20 adds an auditable CTA line to the balance sheet, trial balance, and general ledger that balances those discrepancies automatically.
A production upgrade cannot be undone, but Odoo’s upgrade platform will convert a copy of your database into a neutralized Odoo 20 test environment for free. This guide covers the request routes for Online, Odoo.sh, and self-hosted databases, what neutralization disables, and how to test so the rehearsal predicts go-live.
Odoo 20 lets you filter the chatter to show conversations or tracked changes, and emails logged in the chatter now show who was in CC. Underneath, tracking messages are generated on the fly instead of stored — a quiet rebuild with real upgrade implications for custom code.
Every POS order ends with a payment and a receipt, and Odoo 20 refines both: multi-currency checkout, simplified receipts, multiple printers per POS, and automatic session journal entries. This walkthrough covers the payment steps, tips, bill splitting, receipt contents and delivery, and when to issue an invoice instead.
Odoo’s Quality app builds inspection into production and inventory flows through control points that generate checks and alerts that track failures to corrective and preventive action. Odoo 20 adds two targeted changes: quality admins can bypass checks on inventory transfers, and a failure location can be set the moment a check fails.
Odoo 20 replaces account groups with parent accounts as the way charts of accounts are structured, and makes account codes optional. Here is how the old code-prefix system worked, what the explicit parent-child hierarchy changes for reports and migrations, and how to design a clean chart under the new model.
Odoo 20 replaces Font Awesome with Material Symbols across the whole interface, presents icons more cleanly on white backgrounds, and softens tag and status colours. Around that headline sits a sheaf of refinements — redesigned dialogs and labels, a simplified editor, and smarter search, navigation, and chatter touches.
Odoo 20’s restaurant mode runs service from a visual floor plan: table orders, manual and automatic courses, and a Send-and-Fire flow that feeds preparation displays and kitchen printers. This guide covers the full flow and separates Odoo 20’s additions — combo conversion, product snoozing, split-per-product tickets — from the long-standing machinery.