The Live Technician Map and Route Planning in Odoo 20 Planning
Odoo 20 discontinues the standalone Field Service app and moves its tools into Planning, including a live technician map, a map view combining shift locations with availability, and routing with ordered and optimized modes. This walkthrough covers the live map, Auto Plan with customer locations and priorities, Mapbox travel times in the Gantt view, and the travel-fee and worksheet toolkit around them.